(WEF 1st June 2023)
The liability of the Company in respect of the carriage of passengers is subject to the rules and limitations relating to liability established by the Warsaw Convention as applied in Tanzania and by the complete Terms and Conditions listed on the website‚
The conditions of carriage relating to the limits of liability of the carrier for death or personal injury and in respect of loss of or damage to baggage are subject to the provisions of Montreal Conventions 1999 and the Tanzania Civil Aviation Carriage by air regulations 2008‚
The Company undertakes to use its best efforts to carry passengers and baggage within the times indicated on our timetable and e-tickets.
The Company is not responsible for any direct or consequential costs resulting from any delays to its services. Connecting passengers must make sure that their layover to the next flight is minimum 4Hrs or more.
The Company reserves the right to change the aircraft type and split the passengers‚ if necessary‚ within a group depending on the unforeseen operational challenges.
CHECKING IN
TERMS & CONDITIONS OF CARRIAGE
The Company reserves the right to depart ahead of its scheduled departure time after the closure of its counter.
BAGGAGE POLICY
TICKETING POLICY
CHILD POLICY
Unaccompanied child/Minor (UM) MUST pay full Adult Fare. Kindly fill out the form
before CHECK-IN https://forms.gle/LGA2A8TesMhLFC526
SPECIAL NEEDS PASSENGERS
TRAVELING WHILE PREGNANT
You can book your flight as usual up to your 24th week of pregnancy if you haven’t had
any complications or medical concerns. If you’re traveling during or after your 24th week
of pregnancy‚ you will need to bring a medical certificate or letter signed by your doctor
or midwife. You may not be accepted on the flight if you travel without one.
The letter needs to include:
1. Confirmation of a singleton or multiple pregnancy.
2. That there are no complications during the pregnancy.
3. The estimated date of delivery.
4. At the latest date your doctor expects you to be fit to travel.
5. That you are in good health.
6. That there is no known reason that would prevent you from flying.
You aren’t allowed to fly after the 32nd week of a multiple pregnancy or the 36th week
of a single pregnancy.
Onward and returning passengers will be required to reconfirm their bookings 24-48 hours prior to departure. This is since the Timetable reflects approximate time only. For Reconfirmation of Flights kindly email to: sales@flightlink.co.tz / dar-reservations@flightlink.co.tz or call our call Centre on Tel. No: +255 782 354448/49 +255 782 35 44 50.